RS4OTRS_API: tickets/markTicketAsSeen
Mark ticket as seen
/tickets/markTicketAsSeen
Need permissions: RO
Required parameters:
- The value of “SessionName” field of /auth/login response - main token.
- Seen - is ticket seen.
- TicketID - ticket id
Successful answer:
{
"Response": "OK"
}
No ticket:
{
"Response": "ERROR",
"Message": "No ticket"
}
No ticket:
{
"Response": "ERROR",
"Message": "No permission"
}
Errow while marking ticket as seen:
{
"Response": "ERROR",
"Message": "Couldn't mark ticket as seen"
}