RS4OTRS_API: tickets/watchTicket
Watch ticket
/tickets/watchTicket
Need permissions: RO
Required parameters:
- The value of “SessionName” field of /auth/login response - main token.
- TicketID - ticket id.
-
Subscribe - 1 0.
Successful answer:
{ "Response": "OK" }
No TicketID:
{
"Response": "ERROR",
"Message": "No TicketID"
}
No ticket:
{
"Response": "ERROR",
"Message": "No ticket"
}
No permission ro'' or
rw’’ on a ticket queue:
{
"Response": "ERROR",
"Message": "No permission"
}
Cannot subscribe:
{
"Response": "ERROR",
"Message": "Could not subscribe to ticket"
}
Cannot subscribe:
{
"Response": "ERROR",
"Message": "Could not unsubscribe from ticket"
}