RS4OTRS_API: tickets/markArticleAsSeen
Mark article as seen
/tickets/markArticleAsSeen
Need permissions: RO
Required parameters:
- The value of “SessionName” field of /auth/login response - main token.
- Seen - is article seen.
- ArticleID - article id.
- TicketID - ticket id
Successful answer:
{
"Response": "OK"
"TicketID": 5,
"TicketSeen": 1
}
No ticket:
{
"Response": "ERROR",
"Message": "No ticket"
}
No permission ro'' or
rw’’ on a ticket queue:
{
"Response": "ERROR",
"Message": "No permission"
}
Cannot mark:
{
"Response": "ERROR",
"Message": "Couldn't mark article as seen"
}